Front Office Systems Integrator Job Locations US VA Chantilly Requisition ID 2024 143686 Position Category Project and Program Management Clearance Top Secret/SCI w/Poly Sector Space & Intelligence Responsibilities The Front Office Systems Integrator (SI) will provide integration support to the office in planning and coordinating multiple activities. Responsibilities incl

Managing the technical requirements to complete the testing stage and deployment stage, and work closely with the application development team, testing team, and production team maintaining coordination and communication between all stakeholders. Collaborating with business owners to develop an annual release plan that maximizes the benefit of changes to business services

Managing the technical requirements to complete the testing stage and deployment stage, and work closely with the application development team, testing team, and production team maintaining coordination and communication between all stakeholders. Collaborating with business owners to develop an annual release plan that maximizes the benefit of changes to business services

include, but are not limited to Directly contribute to program efforts in several areas, including cost management/avoidance, schedule estimation and tracking, contract performance management, risk management, requirements analysis, and quality assurance activities. Ensure proper performance of tasks necessary to ensure the most efficient and effective execution of the con

Provide Disaster Recovery planning/COOP support. Maintain a current Disaster Recovery Plan (DRP). Plan, lead, and conduct live Disaster Recovery and test tabletop exercises. Update Disaster Recovery procedures with the lessons learned from DR test execution. Update Disaster Recovery scenarios to reflect network changes and test as needed. In the event of a declared disast

Managing the technical requirements to complete the testing stage and deployment stage, and work closely with the application development team, testing team, and production team maintaining coordination and communication between all stakeholders. Collaborating with business owners to develop an annual release plan that maximizes the benefit of changes to business services

P rovide all requisite support to manage the fulfillment and maintenance of hardware and software inventory, in adherence with the information system component inventory specifications. Maintain all asset records and configuration items (CIs) and execute all asset management processes. Responsible for the development and execution of the asset management strategy, to incl

Perform as a subject matter expert to deliver full life cycle training and support for the Bureau of Humanitarian Assistance (BHA) business process system (Abacus) to include content creation, content modification, and content archival. Perform Special Project Management responsibilities to include defining and planning program/project scope, establishing measurable goals

Review deliverables to ensure high quality. Assist the team with root cause analyses. Perform regular audits on internal processes for effectiveness and adherence. Document issues found during audits and testing. Collect metrics that accurately report on process/SLA adherence and effectiveness. Qualifications Basic Qualification U.S. Citizen An active SECRET or the abilit

Develop and grow existing and new team members to foster collaboration, career development, and a culture of ownership and accountability. Provide ISSO support for USAID Business Service systems across all SDLC stages following NIST 800 37 RMF guidelines. Provide continuous monitoring support, support SA&A activities, and maintain FISMA compliance for existing and new sys

Maintenance, management, and administration of the security toolset. Research, testing, and secure configuration of new hardware/software to meet constantly evolving cyber assessment needs. Work with security teams to prevent, detect, contain, and eradicate cyber threats through monitoring, intrusion detection, and protective security services. Understand, adhere to, and

Conduct an analysis of current operations of the SOC, analyze how the work is being done, review alerts, and SOPs to make recommendations for proposed changes and improvements to SOC operations and response metrics. Develop and execute an Incident Response Plan and SOC Playbook. Utilize the authorized security tools to perform security analysis and triage security alerts

Receive, document, categorize, triage, route, and resolve end user IT requests and incidents tickets. Review and evaluate tickets for escalation and transfer to Tier 2 agent consistent with defined processes and procedures. Collaborate with other agent to ensure 75% of user support incident tickets are resolved at Tier 1 within required SLA timeframes. Work with end user

Manage the fulfillment and maintenance of the organization's software inventory, in adherence with the organization's information system component inventory specifications. Maintain all software asset records and configuration items. Execute all asset management processes . Responsible for the development and execution of the asset management strategy, to include developi

Participate in governance boards, such as the ARB, ERB, TRB, Change Control Board (CCB), and provide and advise on best practices for managing the lifecycle of system changes with minimal disruption to enterprise IT services. Develop and grow existing and new team members to foster collaboration, career development, and a culture of ownership and accountability. Lead all