Provide exceptional customer service while working in a fast paced environment Complete multiple refreshes daily with strong attention to detail Document actions and solutions performed with client in ticketing system Stage equipment at user locations Backup and restore all local user profile(s) data and local settings De install legacy equipment Install new equipment and

You... Octo has an opportunity for a Systems Engineer to manage solutions and design for a Desktop Platform Management (DPM) team for a leading federal agency. To be successful in this role, you should have a wide range of skills in computer hardware (laptops, desktops, mobile devices, telecom), software, and experience with ServiceNow. Us... We were founded as a fresh al

Serve as the primary technical and managerial point of contact for the program. Provide operational and tactical management and strategy for a large federal enterprise environment. Oversee operational tasks to include contract deliverables, cost, and on time delivery to achieve key performance indicators, SLAs, and compliance. Provide coaching and mentoring of staff, focu

You... Octo has an opportunity for a Desktop Systems Engineer to manage solutions and design for a Desktop Platform Management (DPM) team for a leading federal agency. To be successful in this role, you should have a wide range of skills in computer hardware (laptops, desktops, mobile devices, telecom), software, and experience with ServiceNow. Us... We were founded as a

.. Collaborate with other technical leaders and provide technical and architectural guidance for various existing and planned Salesforce applications and service delivery including platforms, middleware, 3rd party services, and databases. Implement and refine Salesforce Org strategies as they relate to one or more of the following domains Enterprise Software Architecture,

... Data Onboarding Architecture Data Engineers design and create the overall data onboarding architecture for DDH. They work closely with stakeholders to understand their data requirements and translate them into scalable data models and structures. Data Analysis Inspect data with the goal of discovering useful information needed to create data schemas. Data Pipeline Deve

... Support the daily cross functional operational readiness of VA's shared Salesforce.com platform. Manage security, users, roles, profiles, groups, queues, and other Salesforce.com setup options as necessary. Maintain the integrity of services integrated with our cloud environments, including proprietary in house systems and external integrations. Participate in reviewin

You... As a Senior Data Engineer at Octo, you will drive interactions with government stakeholders and teaming partners to gather requirements and propose analytic solutions.You will work with Octo business analysts and data analysts, as well as government stakeholders, to understand requirements and compile structured and unstructured data, ensuring its quality, accuracy

You... Octo has an opportunity for a Manager/ Technology Refresh Program to lead efforts providing desktop and laptop computer hardware including computers for new and current staff, and scheduling periodic replacement of outdated and obsolete desktop and laptop computers, tablets, monitors, accessories, and PIV card readers. Us... We were founded as a fresh alternative i

You... You are passionate about creating innovative software solutions that solve complex problems. You love impacting the success of US Intelligence Community, Department of Defense, and other US government agencies through your work. You are not only a big thinker but also a hands on developer, creator, and problem solver. This is an exciting opportunity to join Octo an

Ability to lead and provide guidance to team members to ensure problem resolution and customer satisfaction. Track, route, and resolve service tickets within set standards, including via helpdesk, phone, email, or ticketing system (ServiceNow). Configure, install, and support desktops, laptops, handheld devices, printers, monitors, portable data storage devices, and other

You... Octo has an opportunity to lead efforts in the development, implementation, measurement, governance/compliance, and risk management a federal health agency's IT Asset Portfolio. As an IT Asset Manager , you'll Purchase, appraise, manage total asset visibility, and determine disposition of IT assets (i.e. desktops, printers, software, etc.); managing related documen

... Highly motivated, organized, and a self starter capable of managing multiple cross functional workstreams and high visibility programs. Work seamlessly with both Delivery Manager and Project Leads to ensure consistent, successful delivery of projects that delight the customer. Thrive in a dynamic, ever changing environment, and demonstrate the ability to quickly learn

You... As a Full Stack Data Engineer with Octo, you will add to our dynamic team supporting highly visible federal contracts and company initiatives. The right candidate will have hands on experience working at all tiers of an application and supporting multiple information retrieval systems to building data driven products. You will be passionate about discovering hidden

You... Octo has an opportunity for a Systems Administrator to work with Desktop Platform activities and desktop support for a leading health agency. To be successful in this role, you should have a wide range of skills in computer hardware (laptops, desktops, mobile devices, telecom), software, and experience with ServiceNow. Us... We were founded as a fresh alternative i