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Datawatch Systems Inc. has an immediate career opportunity for a Central Station Monitor for the available shift This high volume, in and out bound call center position provides support for alarm monitoring and access control calls received within the Central Monitoring Station (CMS). Other duties as assigned. Bethesda headquarters is Metro accessible. Excellent pay and Benefits. All applicants ap
Posted Today
The Customer Support Lead directs, motivates and guides IT service desk professionals to deliver excellent technical/non technical customer support with outstanding customer service, satisfaction and continual service improvement. Provides direction and mentoring to service desk team members that are responsible for providing support. The Customer Support Lead must be capable and skilled in oral a
Posted Today
The Dispatcher works within the police department's Emergency Communications Center. S/he is responsible for receiving all emergency 911 calls and non emergency calls made to the department, and is responsible for providing dispatch services to the Police Department using a computer aided dispatch (CAD) system. Supervision is provided by a Communications Supervisor or Assistant Communications Supe
Posted Today
As a Specialist in our Contact Center, you will respond to public inquiries related to Substance Abuse & Mental Health concerns. Your role is critical in providing a public health service to our community. You will often be conducting online literature searches via the Internet and approved online software and making resource referrals, as appropriate, to the inquiries received. While direct super
Posted Today
Level Entry Job Location NIB HQ Alexandria, VA Position Type Full Time Education Level High School Salary Range Undisclosed Travel Percentage None Job Shift Day Job Category Customer Service Description Statement of Purpose Provides support to the customers of the E commerce Order Processing Program. Business Communications Employees in Other Divisions Occasionally E Commerce Customers Continu
Posted Today
Partner with other network teams to drive flawless execution from order to invoice Ensure successful implementation of customer programs and initiatives Lead by example and promote cross functional departmental communication and issue resolution Responsible for rejected invoice correction process by insuring timely credits and re billing Ensures timely collection of Accounts Payable Oversee and ma
Posted Today
Answers incoming member calls regarding card disputes and fraud. Provides timely and accurate information. Maintains a high level of professionalism with members and works to establish a positive rapport with every caller. Ensures that required paperwork is sent to the members and returned completed by the members within established timeframes. Contacts members to obtain missing information. Works
Posted 11 days ago
BoatU.S., a part of GEICO and the Berkshire Hathaway family of companies, is currently interviewing for full time Insurance Sales and Service Agents to work at our headquarters in Alexandria, Virginia. The primary responsibilities of this position are to interact with customers and agents over the telephone, process assigned tasks to sell and service policies, and prepare written correspondence an
Posted 14 days ago
The Customer Support Coordinator is responsible for assisting the Customer Support team in managing partner production support issues and relationships for Surescripts. The individual will need to be process oriented and possess general business operational experience. Responsibilities Process incoming cases to the Customer Support team via Salesforce, telephone, and email to ensure courteous, tim
Posted Today
GovDelivery
- Washington, DC / Denver, CO
Customer Experience Associate Washington, DC or Denver, CO Company Information Job Description Granicus is seeking a Customer Experience Associate CXA to support the Customer Experience Team and adoption of our suite of SaaS solutions to drive visible value aligned with business outcomes. You are a hungry client advocate and thrive on developing your skills! Strong candidates will have experie
Posted 6 days ago
About Kirkland & Ellis Kirkland & Ellis LLP is a preeminent, full service law firm with offices around the world and a staff as diverse as the practice areas we support. Our clients range from Fortune 100 companies to medium and small corporations, financial institutions, and private equity firms. Known for our commitment to excellence, Kirkland strives to provide superior service to our clients a
Posted 13 days ago
/Objective To provide excellent customer service and respond to customer inquiries and requests for account information and product/service offerings. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Answer customer service calls in a timely and professional manner. Ensure privacy of customer information by adheri
Posted 6 days ago
The Client Support Specialist is part of the Client Care Group within the Operations area of the Bank and provides support to customers, internal departments and branches. Areas of responsibility include Customer Service, Mail Services, Supplies, Courier Services, Data Entry, Research and functional Operations support. The Client Support Specialist also assists with the special projects as assigne
Posted 11 days ago
The Contact Center Representative provides superior member service through interacting with members, responding to inquiries about products and services, and handling and resolving complaints. The representative will have direct contact with credit union members and potential members, requiring the ability to accurately record information and communicate effectively via phone, live chat or e mail.
Posted 14 days ago
Recognized by the city of Alexandria as a Gold Employer, State Department Federal Credit Union is committed to providing the very best in opportunity and professional development. Headquartered in Alexandria, Virginia with assets exceeding $1 billion dollars, we recognize that our people make it happen. We are dedicated to attracting and retaining top talent to ensure our continued success. Our le
Posted 12 days ago
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