Job ID | 2024-4697 | Name Linked | Office: Columbia | Country | United States | City | Columbia | Posting Location : State/Province | MD |
DDN Storage is seeking great candidates to join our dynamic team of passionate customer-enabling technologists!
This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DDN Storage is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing.
"DDN's A3I solutions are transforming the landscape of AI infrastructure." - IDC
"The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments" - ~ Marc Hamilton VP, Solutions Architecture & Engineering | NVIDIA
DDN Storage is the global leader in AI and multi-cloud data management at scale. Our cutting-edge storage and data management solutions are designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN Storage empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence.
Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management.
Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage.
As a Technical Support Engineer L3 at DDN Storage, you will play a critical role in ensuring the success and satisfaction of our customers by providing expert-level technical support for our industry-leading AI and high-performance storage solutions. You will serve as a trusted advisor to our customers, working closely with them to resolve complex technical issues, optimize system performance, and ensure the smooth operation of their DDN Storage environments. With a strong focus on customer success and a deep passion for technology, you will be a key member of our global support team, contributing to the delivery of world-class support experiences that set DDN Storage apart in the industry. This is an onsite position based in Columbia, MD office.
Key Responsibilities:
This position is located onsite at our Columbia, MD facility.
Requirements:
As a Technical Support Engineer L3 at DDN Storage, you will have the opportunity to work with cutting-edge storage technologies and help some of the world's most innovative organizations unlock the value of their data. You will be part of a global team of passionate and skilled professionals who are committed to delivering exceptional customer experiences and driving the success of our customers. If you are a customer-focused technical expert with a desire to make a real impact in the world of data storage, we encourage you to apply for this exciting opportunity at DDN Storage.
Targeted Salary: $100,000./YR
DDN has a very strong orientation towards these 4 characteristics and any successful employee will demonstrate these capabilities:
Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives.
Success/Achievement Orientation - Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable.
Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful.
Innovative - Builds and improves key business processes that enhance the effectiveness of DDN. Generates new ideas, challenges the status quo, and solves problems creatively.
DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.