Ropes Course Supervisor is responsible for assisting with the management and daily operations of a multi-level High Ropes Course facilitating a safe and one-of-a-kind guest experience.

Pay Rate: $18.00 per hour

Major Duties/Specific Tasks

• Facilitate the safe use of the 90 element High Ropes Course.
• Provide safety briefings and equipment instruction to customers prior to them entering the course.
• Assist with hiring of Ropes Course staff.
• Supervise Ropes Course Staff and Attendants.
• Ensure proper set up, take down, and daily safety checks of all elements.
• Ensure customers are following all established safety standards and park rules.
• Provide great customer service.
• Conduct staff meetings and in-service trainings.
• Assist with handling money and associated paperwork.
• Assist with routine maintenance/repair of equipment.
• Recognize and respond effectively to emergencies including performing rescues on the climbing course.
• Administer first aid to injured patrons.
• Maintain record logs on inspections, employee training, visitation, and injury.
• Report unsafe conditions to the High Ropes Park Specialist or Park Manager.
• Additional duties as assigned by the High Ropes Park Specialist or Park Manager.

Minimum Qualifications

• Minimum age of 18 years.
• Comfortable working at heights.
• Minimum of two years of leadership experience or any equivalent combination of training, education, or experience.
• Successful completion of High Ropes Course operations and safety training, annually.
• Certification or ability to obtain certification in First Aid and CPR.
• Ability to communicate effectively and courteously with the public.
• Ability to operate point of sales and reservations systems and handle cash accurately.
• Working knowledge of computers.
• Ability to learn the operation of the facility and to obtain a working knowledge of NOVA Parks.
• Strength and dexterity necessary to perform all required tasks, including lifting up to 50 pounds, stooping, bending, and working in tiring and uncomfortable positions.
• Ability to perform a variety of duties including custodial tasks.
• Availability to work a variable work schedule, which may include early and late hours, and weekends and holidays.
• Possession or ability to obtain valid driver's license, must maintain safe driving record.
• Required to wear standard uniform.

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