General summary/purpose: Support the delivery of campus safety and security services through the oversight of Security Systems Specialists and systems in the Communications Center for the Johns Hopkins University community.

Specific duties & responsibilities

• Leads the activities of assigned Security Systems Specialists, schedule work shifts, leave and assignment of subordinate personnel in a 24-7 emergency communications and monitoring facility.
• Provides supervision of 3 - 4 security systems specialist and all systems.
• Perform periodic work inspections and provide input towards performance evaluations of subordinate personnel.
• Ensure equitable workload and quality of performance.
• Monitor and respond to proprietary intrusion, environmental, and fire alarm systems.
• Monitor and respond to proprietary closed circuit television systems for events or activity that may require a security response.
• Provide general assistance and information to Hopkins students, faculty, staff and visitors.
• Carry out administrative tasks as may be necessary for the operation of the Communications Center.
• Coordinate handling of emergency situations and deployment of Hopkins security personnel during critical incidents.
• Monitor Baltimore Police Department transmission and activities and transmit pertinent information to University security personnel. Contact and direct Baltimore Police, Fire and Paramedics as may be necessary.
• Create and maintain manual and computerized reports, logs, records and data.
• Perform other such duties as assigned, from time to time, be necessary.
• Perform periodic testing and evaluation of Security Systems to ensure reliability.
• Assume the duties of the Security Systems Specialist in the latter's absence.

Special knowledge, skills, and abilities:

• Must possess excellent people skills and an ability to communicate effectively, orally and in writing.
• Must be able to speak clearly and understandably in telephone and radio communications.
• Must be able to function effectively in a highly-charged work environment under stressful emergency conditions.
• Must be familiar with Microsoft Windows computer environment and Microsoft Office.

Requirements:

• Must be able to pass an extensive Maryland State Police / F.B.I. background investigation.
• complete a physical/health screening examination by the Office of Occupational Health and Safety, which includes a drug screening.
• Successful meet and maintain Campus Safety and Security physical requirements.

Any specific physical requirements for the job:

• Must be able to function effectively for extended periods in a seated position with periodic short breaks provided.
• Must have unrestricted use of both hands.
• Must possess full hearing capabilities.
• Must have binocular vision, corrected to a minimum of 20/40 in both eyes.

• High school Diploma/GED required.
• Four (4) years of related experience, experience with security communications, call center, security systems

• Four (4) years related experience to include two or more years in a progressively responsible supervisory/management role.
• Related experience in security communications, call center, security systems
• Associate degree/some college preferred.

Additional education may be submitted for some work experience.

Classified Title: Sr. Security Systems Specialist
Role/Level/Range: ATO 40/E/02/OE
Starting Salary Range: $45,000 Annually (Commensurate with experience)
Employee group: Full Time
Schedule: 8 hours day / Shift Work
Exempt Status:Non-Exempt
Location:Homewood Campus
Department name: Security Administration and Training
Personnel area: University Administration