We are seeking a Credit Specialist who will be responsible for the processing of refunds and the resolution of credit balances. This position will analyze the EPIC billing system to assure accuracy of payment posting and third-party reimbursement. Credits will be appropriately investigated and processed following proper accounting methods and established procedures. The Refund/Credit Balance Specialist will interact with physicians, administration, clinical, accounting and PBS personnel to resolve credit balance issues. Strict confidentiality of patient information, including charges, treatment plans and diagnosis will be maintained.
Specific Duties & Responsibilities
Procedural Knowledge
Technical Knowledge
Department Specific Responsibilities
Service Excellence
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Minimum Skills & Abilities
Classified Title: Refund Specialist
Job Posting Title (Working Title):Credit Specialist
Role/Level/Range: ATO 40/E/02/OC
Starting Salary Range: $15.50 - $25.00 HRLY ($42,120 targeted; Commensurate with experience)
Employee group: Full Time
Schedule: M-F 8:30AM - 5PM
Exempt Status:Non-Exempt
Location:Hybrid/JH at Middle River
Department name: SOM Admin CPA Refunds
Personnel area: School of Medicine