Sales Support Specialist (INDG)
Arlington, VA 
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Posted 13 days ago
Job Description

Provides dedicated support to customers in assigned accounts to ensure customer satisfaction and renewal revenue. May lead the work of Key Account Specialists as assigned.

Job Description:

  • Demonstrated thorough knowledge of Bloomberg Industry Group's products, pricing, business requirements, policies, procedures, and systems and the ability to apply that knowledge to determine appropriate response to client needs expressed in large sales.
  • Ability to organize and lead the work of others.
  • Excellent interpersonal skills, including ability to work effectively with colleagues, customers, and a variety of people at all levels inside and outside Bloomberg Industry Group.
  • Excellent oral communication skills (including diction and grammar) and active listening skills, as necessary to communicate and advise others on issues that are complex and/or sensitive in nature.
  • Excellent business writing skills including knowledge of business English, vocabulary, punctuation, grammar, and spelling, including the ability to present information that requires origination, organization, exposition, judgment, and/or persuasion.
  • Excellent organizational skills.
  • Ability to perform advanced research that involves interpretation and analysis from a variety of sources, including sources and/or data that need to be developed.
  • Demonstrated ability to use PC-based word processing , spreadsheet, and database software and on-line technology effectively.

Education:

  • College level coursework in business, marketing, and/or subjects related to Bloomberg Industry Group services or equivalent experience is required.

Experience:

  • A minimum of three years experience working with Bloomberg Industry Group products, pricing, business requirements, policies, procedures, and/or systems in a consultative customer support role, including at least one year as Key Account Specialist (or equivalent experience managing assigned accounts) is required.
  • Experience using PC-based word processing, spreadsheet, and database software is required.

Bloomberg Industry Group IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity. Bloomberg Industry Group has adopted an Affirmative Action Program to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, marital or familial status, pregnancy, childbirth, or related medical issues, genetic information, disabled veteran, veteran, a veteran of the Vietnam Era, or any other classification protected by law.


Bloomberg BNA IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity. Bloomberg BNA has adopted an Affirmative Action Program to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital or familial status, genetic information, disabled veteran, veteran, veteran of the Vietnam Era, or any other classification protected by law.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
3+ years
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