Key Attributes:
Experience with M365
Experience with Cloud Technologies
Experience with Co-management with Intune Tenant Attach
Proven ability to automate recurring tasks
Splunk Expert
Familiar with passwordless solutions like Yubikey, RSA, HYPR
Experience with Group Policy management
Ability to balance Security and UX enhancements
Experience with implementing DaaS
Experience with WDAC and CFA
Self-Starter
Job Description: Desktop Engineer Staff Aug
To research, evaluate, design, implement, and maintain system and product solutions, applying knowledge of engineering principles. Develop and maintain working knowledge of Microsoft Endpoint Configuration Manager to provide engineering and technical support focused on End User Computing. To provide technical direction and engineering support for projects and infrastructure. Develop and maintain advanced functional knowledge of evolving IT engineering industry technologies/competition, concepts, and trends.
Basic Responsibilities
Apply engineering principles into the design and enhancement of new and existing systems
Perform engineering tasks and assignments in support of business needs
Perform engineering technology research, procurement, deployment, and configuration for new and modified systems
Present clear, organized, and concise information to all audiences to enable effective business decisions
Work on projects and ad hoc tasks of varied scope
Document new system components, or modifications to existing components
Participate in On-call rotation
Adhere to internal process and detailed procedures to support engineering functions
Tier III support for end user computing utilizing ServiceNow
Perform other duties as assigned
Ensure the security and integrity of system and product solutions including compliance with Client, industry engineering and Information Security principles and practices
Bachelor's Degree in CyberSecurity, Business Administration, Information Technology or the equivalent combination of training, education, and experience
Strong understanding of MECM functions
Strong PowerShell Scripting skills to resolve specific desktop problems
Strong desktop engineering, administration and troubleshooting skills
Willingness to learn new system functions and concepts related to desktop engineering
Effective communication and documentation skills to write technical and end-user documentation
Effective organizational, planning and time management skills
Effective research, analytical, and problem solving skills
Effective skill exercising initiative and using good judgment to make sound decisions
Effective ability to exercise initiative, produce desired results, and achieve objectives
Effective organizational, planning and time management skills
Effective skill exercising initiative and using good judgment to make sound decisions
Capable of working on multiple projects and adapting to frequent changing requirements, priorities, and procedures
Working knowledge of engineering discipline
Advanced research, analytical, and problem-solving skills
Advanced verbal and written communication skills
Advanced word processing and spreadsheet software skills
Specific Desires
Experience with MECM, Powershell, GitHub, Change Management ITIL best practices, Service Now
Experience working in environments focused on Data Loss Prevention (DLP) controls and is able to assist in defining standards and policies
Experience working with DLP team members to influence/define product strategy and roadmaps to focus on quality and continuous delivery
Integrates Agile principles into team practices and work products using Objectives and Key Results (OKR).
Demonstrated track record of engaging in technical design of solutions based on use cases and business requirements
Stays abreast of emerging technologies and threats to proactively assess and evaluate the adoption thereof into the organization
Good understanding and exposure to Cloud standards, architecture, and models
Experience with Splunk and/or UberAgent
Experience with NIST Risk Management Framework
Experience with network security concepts and principles
Experience with Server and Endpoint operating system security
CISSP, CCNP Security certification a plus
Experience in multiple platforms Citrix, Windows, & MAC
Experience with Defender for Endpoint and Microsoft Defender Exploit Guard
Experience with Desktop as a Service (DaaS) in relation to Azure Virtual Desktop
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.