The Customer Support Specialist III - Judy Center is responsible for partnering with Title I parent liaisons; case management, coordination of services, communication with families, home visits, tracking progress of clients, maintain documentation and ensuring the participation of all partners. The Customer Support Specialist III is also responsible for the maintenance of data for evaluation purposes and tracking data documentation. Ensures and documents family outreach is conducted: advise and assists families with access to services including monitoring and follow-up; coordinate and verify the collaboration of service partners.
Qualified candidates for the above position must submit the following:
Benefits -- This position is eligible for benefits. To review the available options please see the information relevant to the union for this position by viewing the following link: http://www.baltimorecityschools.org
Baltimore City Public Schools does not discriminate on the basis of race, color, ancestry or national origin, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, veteran status, genetic information, or age in its employment, programs and activities and provides equal access to the Boy Scouts of America and other designated youth groups. For inquiries regarding the nondiscrimination policies, please contact Equal Opportunity Manager, Title IX Coordinator Equal Employment Opportunity and Title IX Compliance Office 200 E. North Avenue, Room 208 Baltimore, MD 21202; 410-396-8542 (phone); 410-396-2955 (fax).
This position is affiliated with the Paraprofessionals and School Related Personnel (PSRP) bargaining unit.