Location: Matthews Memorial Washington DC
Full-Time 40 hours a week $20/hour
Overview: The Community Builders, Inc. (TCB) is a nationally recognized nonprofit developer, owner and manager of affordable and mixed-income residential and commercial properties. Founded in 1964, TCB has developed over 25,000 residential units as well as office and retail properties, and owns or manages over 11,000 rental units nationally. TCB strategic plan calls for continued growth in existing markets of Massachusetts, Connecticut, Rhode Island, New York, New Jersey Pennsylvania, Maryland, Virginia, North Carolina, Illinois, Indiana, Michigan, Ohio, Kentucky and the District of Columbia and expansion of our real estate development capacity, community life engagement and resident resource building, financial strength, and property management, all guided by our mission "to build and sustain strong communities where people of all incomes can fulfill their full potential".
Position Description: Under the direction of the Service Maintenance Manager, the Service Maintenance Technician III participates in the upkeep of all the physical operations of the community, preservation and maintenance of the asset, preparation of market ready homes and providing ongoing service to the residents. The Technician III must possess significant trade skills to handle a variety of apartment interior, exterior and facility deficiencies and experience working in customers. The Technician III adheres to TCB standard operating policies and the employee handbook ensuring that the mission of The Community Builders is reflected by the site team. A primary role of the Technician III is to foster a collaborative, positive work environment and deliver a quality living environment for all residents.
Essential Functions: ? Timely and precise completion of work order requests and in accordance with company policies and procedures. ? Provide preventative maintenance for all buildings' systems, equipment and components according to schedule and manufacturers guidelines. ? Assist in pre-audit tactics for agency audits and inspections, meetings with residents and REAC inspections, preparation for annual HUD REAC, Investor, and other lender inspectors. ? Continually inspect the property to improve curb appeal, be aware and report any maintenance or safety issues. ? Understand The Community Builders policies and procedures as they pertain to financial monitoring controls (i.e., purchase orders, turn costs, Replacement/Reserve withdrawal requests, bids & contracts), all regulatory requirements and procedures. ? Prepare vacant units to be market ready within company guidelines. ? Know the location of all utility meter cut-offs, apartment and fixture cut-offs, sewer cleanouts. ? Responsible for addressing the following types of work orders on a regular basis. o Diagnosis, repair and replacement of appliances. o Plumbing repairs and replacement of fixtures, faucets, valves, pumps, garbage disposal and toilets. o Exterior building repairs including roofing. o Repair or replace light fixtures, wall outlets, GFIs and other electrical work. o Diagnosis of boilers, water heaters, HVAC repair or replacement including filters, belts, thermostats. o Analysis of cause of leaks and full repair & restoration. o Upkeep of grounds of community, including snow removal. ? Available for 24-hour emergencies and after hours on call. ? Other duties that arise may be assigned.
Additional Responsibilities: ? Assist other team members with projects as-needed. ? Complete special assignments at the direction of the Community Manager/Service Manager.
Physical Demands & Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ? Must be able to remain in a stationary position 50 percent of the time. ? Commutable radius to property ? Occasionally ascends/descends a ladder to service the lights and ceiling fans. ? Frequently moves equipment weighing up to 50 pounds across sites. ? Constantly works in outdoor weather conditions.
Knowledge, Skills and Abilities: ? Accurate verbal and written communication skills required ? Knowledge of Federal Fair Housing Laws & Guidelines a plus ? "Excellent Customer Service" skills required ? Bilingual "a plus" ? Knowledge of all hand and power tools, cleaning supplies, and protective equipment ? Valid Driver's License and reliable transportation.
Education & Experience: ? High School diploma or equivalent required. ? Some college or trade school desired or 2 years of progressive responsibility in property management, facility management or trade required. ? Must demonstrate a minimum of 3 years advanced experience in plumbing, HVAC, carpentry, boiler, appliance and electrical repairs. ? Must have two trade or industry certifications such as EPA/HVAC Universal, journey level plumber, certification in asbestos, lead, OSHA. ? Industry-Trade certifications/Degrees (NAHMS, CAMT, OSHA, HVAC, ETC) o Willingness to get within 6 months of hiring to meet any specific site/area need