Service Maintenance Technician ll
Washington, DC 
Posted 2 days ago
Job Description

Service Maintenance Technician II

Location: Matthews Memorial - Washington, DC

The Community Builders

About The Community Builders

Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential.

Position Description

The Service Technician II is responsible for promptly responding to all service requests, apartment turnover preparation and the preservation and maintenance of the property. This role will have a strong degree of building trades skills and work independently to handle a variety of apartment interior, exterior and the site grounds. You will be vital to the successful maintenance of the property, through excellent customer service focus and a positive and productive relationship with other team members.

Who will I be working with?

You will be working with a dedicated site team that typically includes a Community Manager, Service Manager (your supervisor in most cases), and Resident Occupancy Specialist along with other Service Techs. The size of the team will vary based on the size and complexity of the property.

What are my core responsibilities?

Key responsibilities include diagnosing and performing repairs for appliances, carpentry, hardware, masonry, painting and basic electrical, plumbing and HVAC, completing or monitoring preventative maintenance tasks for building systems, equipment and components, and responding to and completing all service requests and on-call emergencies in a timely and professional manner.

Skills and experience you will need

  • Knowledge of hand and power tools, cleaning supplies and PPE.

  • Strong attention to detail, organizational, time management and problem solving skills.

  • Superior customer service skills including the ability to manage difficult residents and/or situations.

  • Trade school degree or three years of progressive responsibility in property management or hospitality.

What you'll love about The Community Builders

  • We're a mission driven non-profit with a focus on our residents' success. We manage over 12,000 units in 15 states and are continuing to grow. We strive to build and sustain strong communities where all people can thrive.

  • We offer a strong benefits package including medical and dental coverage, and paid time off including 12 paid holidays per year. Our minimum wage for full time hires is currently $16/hour, with most roles starting above that.

  • You'll work with a team of dedicated professionals who are focused on the success of the residents, the property, and TCB.

  • We place a high value on Diversity, Equity and Inclusion, and work to ensure that employees feel valued and have an important voice within the organization.

The Community Builders is committed to ensuring diversity in its workplace.? Applicants from diverse backgrounds are strongly encouraged to apply.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
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