There is an immediate need for a Senior Technical Writer to perform writing tasks on documentation projects such as user manuals, installation manuals, help documents, and tutorials for the product base the company offers. This will cover Cross Domain, High Assurance Authentication, Crypto Key Management (CKM) and Encryption product lines for the company’s entire customer base.
The individual will be responsible for the technical writing activities for the company product lines. This includes the development and modifications to product user manuals, installation manuals, help document and integration guides. The position will work closely with the Director of Marketing, Product Management and the VP of Engineering on new product releases, announcements, and marketing material related to these products.
Essential Duties & Responsibilities include, but are not limited to the following:
Researches, outlines and writes documentation that is technically accurate and conforms to the company's
Defines the target audience and documentation components
Outlines manuals and writes documentation that is technically accurate and conforms to company's style
Researches new writing methods, processes and tools
Makes necessary revisions in existing documentation, takes screen shots and works with graphics and
production on presenting information graphically
Researches and develops an understanding of the marketing requirements for the features being documented, including target audience and competitive documentation issues
Other duties as assigned
Peer reviews as required
High level of writing skills and knowledge of the company's writing style guidelines.
High knowledge and understanding of products.
Good understanding of the company's development process, including design, programming and quality assurance.
Broad understanding of documentation process.
Aware of business issues as they impact overall project plans.
Strong communications and interpersonal skills.
PCs and various software applications, especially those involving desktop publishing and graphics
Demonstrated ability to drive success in a fast paced diverse environment
Bachelor's degree in technical writing, English or business or equivalent
5 + years of technical writing experience.