The Patient Liaison reports to Site Manager. Responsible for understanding and assisting patients with access to Johns Hopkins medical staff and programs. The Patient Liaison supports the development and execution of ways to enhance communications; and facilitates the resolution of general concerns raised by patients as they relate to operations, programs, referrals, educ

The Medical Telecommunications Associate provides excellent, customer focused service to Inova's patients, medical professionals and the community. Screens patient calls to determine their need and makes recommendations as necessary. Provides education on Inova tools and portals. Communicates effectively and efficiently with Inova medical professionals and its affiliates.