Required Education:
Bachelor's Degree
Preferred Education:
Master's Degree or Doctoral degree in Computer Science, Information Systems, Statistics, Mathematics, Economics, Psychology, Sociology, Education, Business, or a related field.
Required Experience:
5+ years with data collection, retrieval, analysis, and reporting. Experience using business intelligence tools (Tableau or equivalent) and working with relational databases and data warehousing concepts.
Preferred Experience:
3+ years with data warehousing/reporting in a higher education setting. Expertise with database retrieval (e.g. using SQL with Oracle or MSSQL reporting environments).
Required Skills, Knowledge and Abilities:
Proven knowledge and application of dashboard design concepts. Strong analytical skills and experience in visualizing and analyzing metrics, surveys results, and trends. Excellent analytical and written/verbal communication skills, listening and observation skills, and organizational, interpersonal, and problem solving skills. Proven ability to develop effective business relationships and build consensus. Strong team player. Proven ability to manage multiple priorities under hard deadlines while maintaining a high level of professionalism and exceptional attention to detail and accuracy.
Preferred Skills, Knowledge and Abilities:
Experience with Tableau Server administrative tools and extract automation. Advanced knowledge of databases and data management with proficiency in ad hoc reporting/query writing and data manipulation (with SQL, Tableau, OBIEE, etc.). Skill with statistical packages (e.g. R or SPSS). Ability to interact with all levels of personnel, students, faculty, and the public. Ability to demonstrate tact and diplomacy when dealing with difficult issues and/or diverse organizations. Ability to evaluate and implement technological improvements to meet best practices. Familiarity with version control. In-depth knowledge of student data structures.