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Overview
In this position, you will work closely with clients in helping to define geospatial-centric solutions and implementation of those solutions ensuring the safety and security of our communities. You will solve complex geospatial problems by evaluating and translating the customer's business goals, objectives, and strategies.
This team supports our Health and Public Safety industry clients, including Law Enforcement, Fire Safety, and Emergency Medical Services. You will be part of a talented cross-functional team of dynamic and passionate consultants to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the web and mobile applications you create.
The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.
Responsibilities
- Help clients translate real-world needs into practical, state-of-the-art solutions
- Recommend relevant strategies, architectures, and solutions for customer requirements and work with customers to prepare implementations, change management, and migration activities
- Manage projects and support customers throughout the entire project life cycle, including requirements, analysis, design, build, and implementation
- Lead the scope, cost, schedule, and contractual deliverables through planning, tracking, quality assurance, change control, and risk management
- Provide business development support toward technology and implementation patterns with new and existing customers
- Establish, develop, and expand relationships with customers, partners, and distributors
- Use project management techniques to support customer activities throughout the lifecycle of the engagement
Requirements
- 5+ years of professional experience in a similar position, supporting similar responsibilities
- Professional experience supporting the design, implementation, and administration of enterprise geospatial technology
- Demonstrated ability to translate a customer's business goals, objectives, and strategies into solutions
- Demonstrated knowledge of the public safety industry including Law Enforcement, Fire Safety, Emergency Medical Services and the ability to translate new technology trends into solutions for customers
- Professional experience supporting the design, implementation, and administration of enterprise geospatial technology (ArcGIS Online, ArcGIS Pro, ArcGIS Enterprise, and/or ArcGIS Platform)
- Ability to develop project designs, work plans, budgets, and schedules
- Bachelor's degree in Geographic Information Systems (GIS), geography, or related field
Recommended Qualifications
- Knowledge of and experience with software engineering and/or robust application development principles and practices
- Experience with ArcGIS, location-based services, geo-enabled apps, spatial analytics, or similar geospatial technology
- Experience with current technology implementation patterns including service-oriented and cloud computing architecture
- Master's degree in Geographic Information Systems (GIS), geography, or related field
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Total Rewards
Esri's competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website .
If you don't meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.