Successful management of information technology (IT) is not easy. IT organizations today are faced with the difficult task of using limited resources to meet almost limitless demands. As systems become increasingly integrated into business operations more attention is being given to how IT is managed and how much value is being realized from the resources being set aside for IT. A stable and efficient infrastructure providing a foundation for business operations is a fundamental need if an organization is to realize the full potential of its investment in IT.

Unfortunately in today’s complex and dynamic business environment this natural and seemingly straightforward goal can be difficult to achieve, and even more difficult to maintain. As a result the organizations’ understanding and perception of the value provided by IT can be obscured, and this can cause the business and IT organizations’ to become somewhat disconnected. This is where we can help.

At Intact we understand that well managed IT can provide tremendous value to an enterprise. Strengthening the connection between business operations and IT is what we do. We lead the way in using industry standards and “best practices” in the context of an organizations’ unique goals and objectives, (its personality), to develop business relevant IT services. Making sense of the numerous standards and methods that exist and using these tools in the most appropriate and applicable way for your organization is where we excel.

Our quality services combine deep expertise and experience in managing the delivery of IT services with a thorough understanding of your organizations’ goals and priorities. We help organizations design and implement high-quality, cost-effective IT services aligned with business needs.

We have assisted many organizations in realizing the full potential of there IT investments and, in many cases, have assisted them in realizing additional return on there IT investments. While many talk about value creation, we understand that only through delivery is such value is recognized and appreciated. Through practical, “rubber meets the road” solutions we help our customers to develop processes and methods to ensure that an organization is effectively using its investment in technology to:

- Provide stable and efficient support of core business operations
- Continually drive up productivity
- Enable better oversight and control of business processes
- Support delivery of business objectives
- Support business strategy formulation and execution

Intact technology provides lifecycle implementation services for best practices infrastructure management tools and processes. Our process consulting services include the strategic planning, assessment, training and implementation of industry best practice ITIL and COBIT processes. We understand that each dollar spent must match an essential business need and maximize ROI. Organizations seeking to reduce costs and the complexity of IT service delivery; seeking to manage and fully utilize assets to improve efficiency; and to create a more dynamic and responsive IT environment – fit the profile of an Intact client. From 1994 to the present, Intact has supported numerous domestic and international clients in various industries including public utilities, financial services, pharmaceutical, government, technology, retail and manufacturing.

Intact enables organizations to transform their enterprise systems along with the changing technology and requirements of today’s business environment.

* Founded in 1994 in Landover, MD
* Successful Global Engagements in US, Canada, Mexico, South America, Europe & Australia
* Current holder of 8(a) GSA Contract for Federal Government Agencies
* Minority Owned Small Business
* Specialized Federal and Commercial Divisions
* Corporate Office near Union Station in Washington, DC
* Consultants strategically distributed throughout the US
* Experience with HP Openview Network Node Manager
* Certified ITIL Masters and Foundations Consultants

Mission:

To help our clients maximize the return on their infrastructure management investment.

History:

Intact was founded in 1994 in the Washington DC area by Todd Johnson. We have grown into a global Infrastructure Management and IT governance consulting firm while maintaining our standards for quality and excellence in the delivery of consulting services. Intact has completed successful global engagements for some of the largest companies in the world.

Intact was one of the first professional services partners for Peregrine Systems and has successfully made the transition to the HP Partner channel as an authorized Elite National Partner for the HP Openview Software products. Intact is partnered with HP as well as a small group of strategic partners in order to provide complete and cohesive solutions to meet the largest business challenges.

Federal and State Procurement Details:

SBA 8(a) Certified, Veteran-Owned Business Small Disadvantaged Business
MBE/DBE certified by the State of Maryland
DUNS#: 008445397
CAGE #: 3FPN6
GSA Schedule 70#: GS-35F-0414R

North American Industry Classification System (NAICS) Codes: 611420,611430, 541310, 541330, 541430, 541490, 541511, 541512, 541513, 541519, 541611, 541614

Standard Industrial Classification (SIC) Codes: 7371, 7372, 7373, 7379